Policies

Service Governance

Policy templates that define service scope, privacy controls, and cancellation terms for managed infrastructure engagements.

Last updated: March 5, 2026

Delivery model, responsibilities, payment terms, and liability framework.

Data processing, legal basis, retention, and user rights information.

Cancellation Policy

Notice periods, offboarding, and transition process for recurring services.

Refund Policy

Refund eligibility, transaction currency, request process, and processing timelines.

Security & Payment Data

Card data handling, TLS transmission security, and PCI DSS compliance position.

Payment Information

Accepted card brands, bank transfer details, and invoice payment channels.